LTD Eyewear Warranty & Return PolicyLTD Eyewear – Customer-Friendly Warranty & Return Policy (FAQs)

Manufacturer’s Warranty Policy

LTD Eyewear offers a Limited Manufacturer’s Warranty valid for 12 months from the date of purchase. This warranty covers manufacturing defects only. It does not cover issues resulting from normal wear and tear, accidents, or misuse. All claims are evaluated on a case-by-case basis.

Note: Customers are responsible for the cost of shipping warranty items to our facility.

What Is Covered by the Warranty

• Bubbles or imperfections in lens coatings (for lens purchases)
• Premature flaking or deterioration of frame finishes
• Manufacturing defects in frame soldering (e.g., temple hinges or barrel joints)

What Is Not Covered by the Warranty (Examples)

• Lenses that have been edged
• Normal wear and tear (e.g., scratches, abrasions, broken hinges)
• Damage from accidents, improper storage, or misuse
• Exposure to chemicals (e.g., hairspray, cologne, alcohol, window cleaner)
• Unauthorized modifications or repairs

Disclaimer: Products ineligible for credit due to excessive wear or damage will be returned upon request only.

Return & Exchange Policy

At LTD Eyewear, we make returns and exchanges easy.

• Returns for account credit are accepted up to 120 days from the original purchase date.
• Exchanges are accepted up to 24 months for current styles only, for items of equal or lesser value.

To initiate a return or exchange, please fill out our return form below.

Important Guidelines:

• Products must be in new, unworn condition and include all original packaging, inserts, and accessories.
• Include the return slip and specify the product you are exchanging for.

Disclaimer: Items that are deemed ineligible for credit due to abuse or wear will be returned only upon request.

Shipping Instructions for Returns

Returns should be shipped to:

LTD Eyewear

ATTN: Returns

9747 Independence Ave

Chatsworth, CA 91311

To expedite your return, please include your original invoice number.

Important Note

LTD Eyewear is not responsible for lost or damaged packages. To protect your return:

• Ship items in a sturdy box
• Use a traceable and insured shipping method

Due to our competitive pricing, return shipping and lost package reimbursement is not available.